Construction began in April of , with the ribbon cutting ceremony being held on August 18, The arena is located at: W. Madison St. Chicago, IL The United Center offers multiple options for parking and arriving to the arena. Find directions, parking prices and locations, and additional information on our website here. Guests are able to enter the arena with a small purse or personal bag up to 10x6x2. No backpacks or other bags are allowed.
Exceptions for guests with required medical equipment will be provided. Bag check locker rentals are available at the Uber Zone entrance near Madison St. Banners and signs up to 8. Signs and banners may not be hung anywhere and should be displayed at appropriate times without impeding the experience of guests. This is subject to change at any time based on a specific request from the event or promoter. The United Center is a fully cashless arena, ensuring contactless options for all food, beverage, and merchandise purchases.
Accessible parking at the United Center is located in Lot G at the southwest corner of the building. Vehicles displaying a current handicapped license plate or window placard are permitted to park in Lot G. To purchase accessible seating, please call the United Center directly at or email the United Center directly at ADA unitedcenter. Please provide as much information as possible when speaking with our representatives so that we can better service your needs and ensure a great experience.
Only certified service animals or service animals in-training for guests with disabilities are allowed in the arena. Assistive listening devices personal headsets are available at the Guest Relations booths at Gate 2 or 6. A valid photo ID is required for use. Guests with required medical equipment e. All medical bags in excess of the bag size limit i. For specific questions regarding medical equipment, please contact United Center Guest Relations at guestrelations unitedcenter.
United Center is proudly certified as a sensory inclusive venue in Chicago. United Center staff has been trained by medical professionals on recognizing guests with sensory needs and how to properly handle a sensory overload situation. Additionally, the arena has sensory bags available for guests to check out at Guest Relations Booths located inside Gates 2 and 6 on the level, Section and Section Sensory bags include noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads.
