I bought Eurail passes for me and my daughter, but the trains require seat reservations which I am not able to book! I tried all the hacks suggested on this forum. The human phone agent said that the train was totally booked. So, he proposed other trains that did have seats available. But I was unable to book those online either. Thank you. They are not answering the phone number listed on the website. No pass cover number needed, no booking fee.
Visa and Mastercard are also accepted. Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly. Customer Support if Interrail have no phone number. They were nice!
I am still trying - but now need to upgrade to 1st class eurail to get a seatโฆ At least they take multiple forms of credit. Still unresolved, but trying. For domestic TGVs in France, there's a specific pass fare that allows 2nd class pass holders to use 1st class.
It's a bit more expensive of course but usually quite OK. The journey travel date must be within the validity period of the pass. Fare with limited availability. Thanks rvdborgt for helping me to find the best solution. You are a hero for directing me to NS - it really worked! A kind, intelligent, skilled customer service professional managed to book my seats and talk me through what was happening, How ridiculous that the Dutch are fixing the French rail challenges!
So he went at it segment by segment to see where the block was. I paid a service fee -but it was well worth it. Although they shouldn't have charged, since they don't do that anymore for tickets and reservations that cannot be bought via the NS website. French trains can indeed become fully booked rather fast around holidays. I've seen that multiple times.
