There will be a processing time between business days at our warehouse between your order being placed and your order leaving our warehouse. Most orders will ship on the next business day and most ship within hours of your order being placed! Please keep in mind that orders placed after 12 pm Sydney, Australia time on Fridays as well as orders placed Saturday and Sunday will ship on the next business day - usually Monday - with the exception of holidays! Business days are Monday through Friday with the exception of public holidays.
Saturday and Sunday do not count as business days. Please keep in mind that Australian public holidays may be different from those in your country. In some instances, we may hold your order from shipping if we have a question about your address or items. We will always reach out to you via email to notify you if your order has been held and will work with you to get your order shipped as soon as possible. If you need your order to arrive quickly, please reach out to us at info kulanikinis.
Once your order is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker. If you are still not able to locate the email, please feel free to reach out to info kulanikinis. All customs duties and taxes are included in the price of the items.
Please know that we will pre-pay all required duties and taxes for you. You should not need to pay any additional amounts. If you do receive a notification from DHL asking you to pay an additional amount or are asked to pay an additional amount at delivery, please do not pay and email us as soon as possible at info kulanikinis.
If you notice that the shipping address you provided at checkout is incorrect, please email us as soon as possible at info kulanikinis. Be sure to include your name, order number, and the correct shipping address in your email.
