Wheelchair assistance is available for Customers with disabilities from the airport curb to and from gates and between gates for connecting flights, including during boarding, gate changes, and irregular operations. To receive assistance, identify yourself and the assistance you require to a Southwest Employee when you arrive at the airport, at any connection points, and when you land at your destination. Curbside check-in isn't available at all airports or during all hours of operation.
If you don't see an Employee or Skycap at the curb, you should request assistance inside the airport. Find more information on our airport amenities page. You can tell us in advance if you'll need assistance by managing your reservation online.
Indicates external site which may or may not meet accessibility guidelines. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Log in or enroll to manage your trips and account activity.
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Earn 50, points. Learn more. External site which may or may not meet accessibility guidelines. There is information in the previous heading. Back Help Center. I need wheelchair assistance at the airport Accessible Travel Assistance Airport and boarding assistance Wheelchair assistance is available for Customers with disabilities from the airport curb to and from gates and between gates for connecting flights, including during boarding, gate changes, and irregular operations.
