We understand there is a lot of extra work that goes into preparing your family for a trip. All passengers must present relevant documents upon arrival to the terminal. Routine security checks of passengers, luggage and vehicles are carried out in all ports. Once checked in you will proceed through security and drive onto the ship where our staff will instruct you and ensure that you place your vehicle correctly.
In high season we advise customers to allow minutes before check in closes to pass through all controls. Check in will close promptly, therefore, we advise customers to allow plenty of time prior to departure to pass through all controls.
Newhaven - Dieppe: Check in closes 45 minutes prior to the scheduled departure time, therefore check in will close promptly. In high season we advise customers to allow 90 minutes before check in closes to pass through all controls. Dieppe - Newhaven: Check in closes 45 minutes prior to the scheduled departure time, therefore check in will close promptly.
Entry requirements may differ for EU countries not in the Schengen area. More information can be found here. You do not need a visa for short trips to the EU or Schengen area if both of the following apply:. Always check the entry requirements for the country you're visiting. More information can be found on the UK Government website here. Passengers with invalid or inadequate travel documentation will be turned away at check-in.
We assume no responsibility for the consequences, and you will not be eligible for a refund. It is your responsibility to check and fully comply with all the necessary rules for entry to the different countries. Travel requirements to the UK are changing. Please note that the new controls only affect our non-Schengen routes i. DFDS is fully preparing for the arrival of these new measures, cooperating with the relevant authorities to ensure that we continue to carry our passengers on their journeys without major disruption.
