If you have any accessibility requirements or restrictions, please go to the Accessibility Services Desk in the ticketing or entrance hall to buy a ticket or redeem one bought in advance. The Accessibility Services Desk is a dedicated queue space for those requiring special assistance or mobility requirements. This sticker identifies you to Staff, Crew and Security and indicates that you may need additional assistance. Please go to the Accessibility Services Desk at the show and one of our staff will be happy to help.
Please note that the Medical Sticker does not provide admission; you must have a valid ticket. The Medical Sticker does not provide early access to the show, nor does it guarantee seating or priority access to any areas of the show. Fans who require accessibility services and have a medical companion with them may request a complimentary admission pass for their service person. The medical companion will receive a general admission one-day pass and will be granted access to the same areas of the show as the fan requiring assistance.
For example, if a VIP Pass is purchased, their companion will receive a complimentary day pass and will be given access to all VIP areas, lines and lounges etc. Medical companions are required to stay with and assist the patron with disabilities. The complimentary admission pass must be collected from the Accessibility Services Desk on the same day it is to be used.
Please note that if the attendee is planning on attending the show for more than one day, that is, has a multiple-day pass, the companion must retrieve their complimentary day pass each day individually from the Accessibility Services Desk.
Your request will then be reviewed by a Manager, and we will notify you of our ability to accommodate your needs. We provide accessible seating, as available. Please be aware that all seating for Panels and Screenings are on a first-come, first-served basis and we cannot guarantee seating for everyone. Fans who require accessible seating should plan to arrive to a Panel at least 15 minutes prior to the event.
